GDPR Privacy Policy

Introduction

Jessica Digital ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect from users, how we use it, and how we protect it. This policy applies to our website and sub-domains located under itsjessicadigital.com (the "Website") and the online courses and services we offer (collectively, the "Services").

1. Information We Collect

We may collect the following information from users:

  • Personal Information: This includes information that can be used to identify an individual, such as name, email address, phone number, and postal address.

  • Usage Data: This includes information about how users interact with our Website and Services, such as browsing history, IP address, device type, and pages visited.

  • Course Data: This includes information related to your enrollment in our online courses, such as progress, completion status, and quiz answers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our Services: We use your information to deliver our online courses, process your payments, and manage your account.

  • To communicate with you: We may use your information to send you important information about our Services, such as updates, billing information, promotional materials and newsletters related to our products and services which you can unsubscribe from at anytime.

  • To personalize your experience: We may use your information to personalize your experience on our Website and in our courses.

  • To analyze and improve our Services: We may use your information to analyze how users interact with our Website and Services to improve them.

  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract: When you purchase a course or use our Services, we process your information to fulfill our contractual obligations with you.

  • Consent: We may process your information for certain purposes based on your consent, such as for sending you marketing communications.

  • Legitimate Interests: We may process your information for our legitimate interests, such as analyzing how users interact with our Website and Services to improve them.

  • Legal Obligations: We may process your information to comply with applicable laws and regulations.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Rights

Under the GDPR, you have certain rights regarding your personal information. These rights include:

  • The right to access your personal information

  • The right to rectify inaccurate personal information

  • The right to erase your personal information

  • The right to restrict the processing of your personal information

  • The right to object to the processing of your personal information

  • The right to data portability

You can exercise these rights by contacting us at [your email address].

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

7. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

8. International Transfers

Your information may be transferred to, and processed in, countries outside of the UK. These countries may have different data protection laws than the UK. We will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to this Privacy Policy

We may revise this Privacy Policy at any time by posting the revised Policy on our Website. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at jess@itsjessicadigital.com.